Manage your lot the right way. Queen City Towing now offers parking lot towing and enforcement services in partnership with a trusted impound facility.
Parking Lot Towing in Charlotte, NC: Professional Towing & Enforcement for Property Managers and HOAs
We proudly serve the areas of Charlotte, Huntersville, Davidson, Mooresville, Concord, Harrisburg, Matthews, Mount Holly, Riverbend and Gastonia.
Managing a lot with constant parking violations? Let us handle it. Call Queen City Towing at (704) 773-9165.
Call Queen City Towing at (704)773-9165
You manage an apartment complex, shopping plaza, or office lot—and the same problems keep popping up. Cars parked in fire lanes, unauthorized vehicles in reserved spots, tenants upset about blocked spaces. Parking lot abuse doesn’t just cause headaches—it affects your property’s reputation. That’s where Queen City Towing steps in. Through our trusted partner impound facility, we now provide legal, effective parking lot towing and enforcement across the Charlotte area.
What Is Parking Lot Towing and Who Is It For?
Parking lot towing helps property managers, landlords, and HOAs maintain order and safety on their premises by removing vehicles that:
Perfect for:
How Parking Lot Towing Works with Queen City Towing
Need parking lot towing in Charlotte? Queen City Towing is here for you.
Areas we serve:
Legal Compliance & Signage
At Queen City Towing, we take towing laws seriously. When enforcing parking rules on private property, especially in lots open to customers or tenants, we follow all city and state regulations to ensure your property is protected — and your liability is minimized.
North Carolina & City of Charlotte Compliance: Our parking lot towing services comply with:
This means:
Towing Signage: What’s Required?
If you want to enforce parking lot rules, towing signage must be displayed at every entrance to the property (or lot). These signs must:
Need help with signage? We can provide guidance or connect you with proper signage providers to get your lot compliant fast.
Documentation and Records
Every tow we perform from a parking lot is fully documented:
This documentation helps protect you from disputes and demonstrates that enforcement was handled properly.
Release Procedures That Follow the Law
All vehicle releases follow North Carolina and local laws. This includes:
All towing-related and storage fees must be paid in full before a vehicle can be released from the impound lot. Please note that additional fees may apply for administrative services or after-hours pickup.
Accepted payment methods:
Only the registered owner or a person with proper documentation can retrieve a towed vehicle. Be prepared with valid ID and one of the accepted forms of proof of ownership.
Towing Signage: What’s Required?
If Your Vehicle Is Not Drivable
DIY Towing vs. Calling a Professional Private Property Towing Service
Just like jump-starting a battery with the wrong method can do damage, trying to “handle” unauthorized parking on your own can cause legal issues or safety concerns. Let the professionals handle it:
Benefits of Hiring a Professional Private Property Towing Service
Quick Response Times
We’re minutes away when you need us
Legal Compliance
We follow all local and state towing ordinances
Hassle-Free
No arguments or confrontations
Property Rights Protected
Your space is your space
Don’t let parking problems ruin your property’s flow. Whether you need one-time towing or ongoing patrols, Queen City Towing is here to help you maintain order, safety, and peace of mind.
Need immediate parking lot towing in Charlotte?
FAQs About Battery Jump Services
What types of properties can request this service?
We provide parking lot towing services for a wide range of properties, including apartment complexes, retail centers, HOAs, commercial office buildings, medical facilities, and any privately managed parking area in the Charlotte region. If you manage a lot with recurring unauthorized parking, we can help.
Can we schedule regular patrols or is it only on-call?
Yes, we offer both options. You can request on-call towing for specific violations, or arrange routine patrols where our team monitors your lot on a set schedule. Routine enforcement is ideal for properties with frequent violations.
Are signs required?
Yes, in most cases. North Carolina law and local ordinances require clearly visible signage at all lot entrances to perform routine towing enforcement. Signs must include specific information such as the towing company’s name, phone number, and storage location. We can assist you in getting compliant signage installed if needed.
Who pays the towing fee—the violator or the property?
The vehicle owner is responsible for all towing, storage, and administrative fees. There is no cost to the property manager or business when a vehicle is legally towed from your lot due to a violation.
Can we request a vehicle be tagged first before towing?
Yes. If you prefer a warning-first approach, we can tag vehicles prior to towing. This is often useful for new tenants or soft enforcement situations. Just let us know your preferred protocol when setting up service.
How quickly can you remove a vehicle?
In most cases, we can dispatch a tow truck within the same day or even within a few hours of your request, depending on your location and the time of day. For patrol-based services, our team monitors your lot regularly and removes violations promptly.
What happens if a vehicle owner arrives during the tow?
If the vehicle owner arrives while the tow is already in progress, the driver is legally permitted to complete the tow. This prevents interference and ensures staff safety. The owner can retrieve their vehicle from the impound lot with valid ID and payment in full. For safety reasons, we do not allow owners to remove their vehicles once hooked or in motion.
Customer Conduct & Towing Interference Policy
At Queen City Towing, safety and professionalism are our top priorities — not just for our team, but for property owners, vehicle owners, and the general public. We expect all individuals to interact with our staff respectfully and follow established procedures during towing and vehicle release operations.
To maintain a safe and efficient environment, we enforce the following policies:
Interfering with an active tow — whether by blocking the tow truck, arguing with staff on scene, or attempting to stop the process — is not permitted under any circumstances. This includes:
- Approaching the vehicle or equipment during a tow
- Verbally or physically confronting staff during operations
- Attempting to re-enter a vehicle while it’s being hooked up
- Tampering with equipment or obstructing the tow route
Such actions may result in:
- Immediate cancellation of your vehicle release appointment
- Additional fees for interference
- Civil or criminal charges depending on the severity of the incident
We maintain a zero-tolerance policy toward harassment, threats, or aggressive conduct toward our team members — in person, by phone, or online. Any inappropriate behavior may be documented and referred to authorities.
- We do not release employee names
- We do not identify which staff member towed your vehicle
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